Managed Security & SOC
Bring security alerts, investigation and escalation together in one accountable service. Build coverage around your systems, your risks and your operational needs.
Eyes on your environment. Clarity when it matters.
- Know which alerts need attention
- Establish clear ownership when an incident occurs
- Give leadership a concise view of security activity
We begin with your environment, objectives and existing arrangements, then agree a scope with clear responsibilities.
Know what you will receive.
Onboarding and coverage plan
Prepared around the scope and requirements agreed for your organisation.
Escalation matrix and response playbooks
Prepared around the scope and requirements agreed for your organisation.
Investigation records and monthly service review
Prepared around the scope and requirements agreed for your organisation.
The right attention at the right level.
Level 1
Initial alert review, triage, validation and escalation against agreed criteria.
Level 2
Deeper investigation, correlation and response actions within agreed authority.
Specialist escalation
Detection engineering, incident response or forensic investigation when the scope calls for it.
Security support is distinct from a general IT helpdesk. Coverage hours and any 24/7 requirement are agreed before the service begins.
A clear engagement from the start.
Understand
Your systems, priorities and the questions that need answering.
Define
A written scope, clear deliverables and agreed responsibilities.
Deliver
Coordinated work with an established contact and escalation route.
Improve
Useful reporting, prioritised actions and an agreed review.
Your questions, answered.
Is monitoring available around the clock?
Coverage, response targets and escalation availability are agreed in your service proposal. Ask us to scope a 24/7 requirement.
Will you replace our IT team?
We define how security operations work alongside your IT team and existing providers, including who can authorise containment actions.
From a requirement to a clear proposal.
Tell us about your environment and what you need from managed security & soc. Your enquiry goes directly to our cybersecurity team.
Service & project enquiries
cyber@digitalthrivehub.coCall us
+44 7886 127099Based in
Birmingham, United Kingdom